Contact Us
Last updated: July 2026. VivMetric welcomes feedback, content corrections, partnership inquiries, and privacy-related communications. This page provides the channels through which you can reach the VivMetric editorial team, privacy coordinator, and partnerships team. Please review the information below before contacting us to ensure your inquiry is directed to the correct channel.
Important Note Before Contacting
VivMetric is unable to respond to personal health questions, individual calculation interpretation requests, or requests for medical advice. Any communication that falls into these categories will receive a standardized reply directing the sender to consult a qualified healthcare professional. Please do not send detailed personal health information, medical records, or sensitive data through any contact channel listed below.
Contact Channels
1. Editorial Inquiries & Content Corrections
For reports of formula errors, arithmetic discrepancies, source document updates, broken links, typographical errors, or other content corrections, please email:
For: Formula errata, source updates, broken links, content corrections
Response time: Within 7 business days
Please include: Page URL, specific element in question, and a link to the authoritative public source document that contradicts the site content
All editorial reports are cross-referenced against the original public source document before any correction is applied. Corrected pages will have their "Last Updated" date incremented. Reports that are not verifiable against a public source will not result in changes but will still receive a response.
2. Privacy & Data Protection Inquiries
For privacy-related communications including CCPA consumer requests, GDPR access/rectification/erasure requests, children's privacy notices, cookie consent support, and security incident notifications, please email:
For: Privacy requests, CCPA/GDPR rights, security incidents, cookie consent
Response time: Within 30 calendar days (or as required by applicable regulation)
Because VivMetric intentionally collects almost no personal data, most privacy rights requests will result in a confirmation that no relevant data is held. All privacy-related communications are processed and retained only for the duration required to resolve the inquiry and for statutory record-keeping purposes.
3. Partnership & Advertising Inquiries
For partnership proposals, advertising inquiries, data collaboration proposals, or related business development communications, please email:
For: Partnerships, advertising, data collaboration, business development
Response time: Within 14 business days
Please note that VivMetric does not accept guest-post contributions, paid editorial placements, or any form of content that could compromise the platform's neutral, formula-only reference positioning. All partnership inquiries will be evaluated against VivMetric's editorial policy and data sources policy before any response is provided.
4. General Feedback
For general feedback, user experience suggestions, feature requests, or other non-categorized communications, please email:
For: General feedback, UX suggestions, feature requests
Response time: Feedback is reviewed; not all submissions receive individual replies
Feedback Form Placeholder
Below is a feedback form placeholder for future use. This form is not currently active. When activated, submitted feedback will be routed to the appropriate contact channel listed above.
What We Cannot Do
To manage expectations, please note that VivMetric cannot:
- Respond to personal health questions or interpret individual calculator results
- Provide medical advice, diagnosis, or treatment recommendations
- Create personalized health plans, meal plans, or fitness programs
- Recommend or endorse specific supplements, medications, or products
- Provide emergency or urgent care guidance — please contact your local emergency services
Any communication received that requests medical advice or personal interpretation will receive a standardized reply directing the sender to consult a qualified healthcare professional.
Frequently Asked Questions
Response times vary by inquiry type. Editorial corrections are typically acknowledged within 7 business days. Privacy requests are handled within 30 calendar days or as required by applicable regulation. Due to the volume of feedback, general feedback submissions may not receive individual replies.
Yes. Please email the details to editorial@vivmetric.com with the page URL and a description of the issue. We test all calculators across major browsers but welcome reports of browser-specific or device-specific issues.
Yes. Any personal information contained in your communication (such as your email address) is used solely to reply to that specific message. It is not added to any mailing list, shared with any third party, or used for marketing purposes. Information is deleted after the inquiry is resolved unless a longer retention is required by law.
No. VivMetric is not an emergency service. If you or someone you know is experiencing a medical emergency, contact your local emergency services immediately or go to the nearest emergency room. Do not rely on any contact channel on VivMetric for urgent or emergency needs.